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Customer Service

customer service

Customer service plays an important role in your service industry. The consuming customer appreciates or devalues your service depending on how you treat him/her. Hence, warmly greeting and respecting our customers regardless of their race, gender, and physical disabilities, makes a great difference and we adhere to the same principle.

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Message from UVC

message from UVC

Dear UVC customers, We would like to thank you for choosing us as your new DTS provider, and we commit ourselves to work with you. However, tell us about your experience, give us your feedback so that we would improve our services. This industry can only get better if it takes inputs from people who have firsthand experience. And, that is you!

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DC Taxi APP

DC Taxi App

Our app is simple and easy to use. With one touch of a button, be on your way around the nation’s capital. Ride with us to ride with the best drivers in the DC area. Pay with our mobile apps on iOS and Android, or in the taxi. Our services provide simple payment options, from cash to credit card.

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About Us

“UVC Inc. is a public for hire vehicles company aimed at offering the best quality taxicab service to the public and visitors of the District of Columbia. Established in 2008 by the merger of six drivers owned associations with less than 300 fleets, it had grown to more than 1500 fleets now, and strives to grow more. Our goal is to provide an enjoyable experience to our customers and guarantee the best working environment to our partners and employees. Among the array of services we provide are: a fleet of newer vehicles, wheelchair accessible transportation, Digital Dispatching, Credit card and other form of payment options, and reasonably priced auto repair services. Our fleets are fully equipped with Digital Meters based on the new DTS (Digital Taxi Solution) approved by the DFHV (Department of For Hire Vehicles). We are also one of the few newly approved and licensed DTS providers.

Drivers Services

driver service

Auto Repair

  • Oil Change|A/C Service|Brakes|Tires|Shocks|Struts|Tire Repair|New Tires|Motor Mounts

  • Engine Repair|Engine Services|Transmission Service|Transmission Repair|U Joints

  • Tire Rotation|Tire Balance|Electrical|General Inspection|Drive Axle Replace

  • Body work and paint

 

online insurance

Online Insurance

Online Insurance Sticker (coming Soon)

 

DTS Service

DTS Services

If you are our DTS client or you want to be one you can view our services here:

 

  • Price Plan A

  • $6.99/Week

  • Bring Your Own Device(BYOD)

  • Price Plan B

  • $11.99/Week

  • UVC Provide: Tablet with Data Plan and Square Contactless + Chip Reader

  • Price Plan C

  • $13.50/Week

  • UVC Provide: Tablet with Data Plan, Backseat Tablet and Square Contactless + Chip Reader

 

Riders Services

Riders Service

Corporate Accounts

We provide corporate accounts for institutions who would like to rely on us for their logistics needs and we offer the best financial transaction platform. Let us know your needs.

 

For event organizer

For Event Origanizers

Please contact us ahead of time and lets us know about your needs. 

 

other service

Other Services

Auto Repair- We provide automotive repair and maintenance services in our state of the art repair shop inside our premise.

  • Body & Paint- Our facility is also equipped with a modern paint and body work shop.
  • Parts-We sell auto parts for all make and model vehicles
  • Towing service-We also provide a fast towing service.
  • These services are available to any private or company needs, and very few